Privacy Policy

Last updated: July 15, 2026

Who We Are

Rocketship Entertainment, LLC (“Rocketship,” “we,” “us,” or “our”) operates the website located at:

We also operate an online store hosted by Shopify at:

https://shop.rocketshipent.com

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit either website, contact us, subscribe to our newsletter, or make a purchase through our online store.

Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

Your name and email address
The subject and contents of messages sent through our contact form
Your email address when you subscribe to our newsletter
Information you provide when contacting us about an order, publication, submission, business inquiry, or other matter
Any other information you choose to include in a message to us

Please do not submit sensitive personal information through our website or contact forms.

Information Collected Through Our Online Store

Our online store is hosted and operated through Shopify. When you browse the store, create an account, place an order, or contact us regarding a purchase, information collected may include:

Your name
Email address
Telephone number
Billing and shipping addresses
Products viewed, placed in your cart, or purchased
Order history and transaction information
Payment-related information
IP address, browser, device, and website activity information

Payments are processed by Shopify and its authorized payment providers. Rocketship does not directly store your complete credit or debit card number on the WordPress website.

Information collected through the Shopify store may also be processed by Shopify in accordance with Shopify’s privacy practices. Shopify’s Privacy Policy is available at:

https://www.shopify.com/legal/privacy

Shopify’s privacy controls are available at:

https://privacy.shopify.com

Information Collected Automatically

When you visit our websites, our hosting providers, Shopify, security services, analytics services, and other website technologies may automatically collect certain technical information, including:

Your IP address
Browser type and version
Device type and operating system
Referring website
Pages viewed
Dates and times of visits
General geographic information derived from your IP address
Interactions with website features, links, and products

We use this information to operate, secure, maintain, and improve our websites and online store.

How We Use Information

We may use collected information to:

Respond to questions and messages
Provide customer service
Process, fulfill, and manage orders
Communicate about purchases, shipping, returns, or account activity
Send newsletters or promotional communications when you have subscribed
Maintain and improve our websites and online store
Understand how visitors use our websites
Prevent fraud, spam, abuse, and security incidents
Maintain business and transaction records
Comply with legal, tax, accounting, and regulatory obligations
Protect the rights, property, and safety of Rocketship, our customers, and others

Contact Forms

When you submit a message through our contact form, we collect the information entered into the form, such as your name, email address, subject, and message.

We use this information to respond to your inquiry and maintain appropriate records of our communications. Contact-form submissions may also be reviewed by automated spam-prevention and website-security services.

Newsletter and Marketing Communications

When you subscribe to our newsletter, we collect your email address and may use an email service provider to manage and deliver newsletters.

You may unsubscribe at any time by using the unsubscribe link included in a marketing email. Even after unsubscribing from marketing messages, you may still receive non-promotional communications concerning an order, transaction, or customer-service request.

Comments

If comments are enabled on any portion of our website and you leave a comment, we may collect the information entered into the comment form, along with your IP address and browser information, to assist with spam detection and website security.

An anonymized string created from your email address may be provided to the Gravatar service to determine whether you use that service. The Gravatar privacy policy is available at:

https://automattic.com/privacy/

After a comment is approved, a profile image associated with Gravatar may be visible publicly alongside the comment.

Cookies and Similar Technologies

Our websites and service providers may use cookies, pixels, local storage, and similar technologies.

Cookies may be used to:

Keep the website and online store functioning
Maintain shopping-cart and checkout activity
Remember preferences
Protect against fraud and unauthorized activity
Measure website performance
Understand how visitors interact with pages and products
Support analytics, marketing, or advertising features when those services are enabled

You may adjust cookie settings through your browser. Disabling certain cookies may prevent portions of the website or online store from functioning properly.

The Shopify store may also provide a cookie banner or privacy-preference controls depending on your location and the store’s settings.

Embedded Content and Third-Party Links

Our website may include embedded or linked content from other websites, including videos, images, social media platforms, crowdfunding platforms, retailers, and news websites.

Embedded content may behave as though you visited the third-party website directly. Those services may collect information, use cookies, track your interactions, or associate your activity with an account you maintain with them.

We are not responsible for the privacy practices of third-party websites. You should review the privacy policy of any third-party service you visit.

Analytics

We may use website analytics tools to understand general website traffic, page views, referral sources, device information, and visitor interactions.

Analytics providers may collect information through cookies or similar technologies. The information is used to evaluate and improve website performance, content, navigation, and customer experience.

How We Share Information

We may disclose information to service providers that assist us with operating our business, including:

Shopify and payment processors
Website and data-hosting providers
Shipping and fulfillment providers
Email and newsletter providers
Website developers and technical-support providers
Analytics providers
Fraud-prevention, spam-detection, and security providers
Professional advisers, including accountants, attorneys, and insurers

These providers may access information only as reasonably necessary to perform services for us or as otherwise permitted by their agreements and applicable law.

We may also disclose information:

When required by law, court order, subpoena, or governmental request
To investigate fraud, abuse, security threats, or illegal activity
To protect our legal rights or the safety of others
As part of a merger, financing, sale, reorganization, acquisition, or transfer of some or all of our business or assets

Rocketship does not sell personal information for monetary compensation.

How Long We Retain Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

The nature of the information
The length of our relationship with you
Customer-service and order-management needs
Tax, accounting, legal, and regulatory obligations
Fraud prevention, dispute resolution, and security requirements

Order and transaction records may be retained as required for business, tax, accounting, and legal purposes.

If comments are enabled, comments and associated metadata may be retained indefinitely so that follow-up comments can be recognized and approved.

How We Protect Information

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, transmission method, or storage system can be guaranteed to be completely secure. You should use caution when sending information over the internet.

Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information
Request a copy of information you provided
Object to or restrict certain uses of your information
Withdraw consent when processing is based on consent
Opt out of certain targeted advertising or data-sharing activities
Appeal a decision concerning a privacy request
Unsubscribe from marketing communications

Certain information may be retained when required for legal, transaction, fraud-prevention, security, or administrative purposes.

To submit a privacy request, please contact us through:

https://rocketshipent.com/contact/

When submitting a request, please provide enough information for us to identify the relevant records and verify that you are the person to whom the information relates.

For information processed directly by Shopify, you may also use Shopify’s privacy portal:

https://privacy.shopify.com

International Processing

Rocketship, Shopify, and our other service providers may process or store information in the United States, Canada, or other countries. Privacy and data-protection laws in those locations may differ from the laws where you live.

When required, appropriate measures may be used to protect personal information transferred between countries.

Children’s Privacy

Our websites and online store are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13. If we learn that a child under 13 has provided personal information without appropriate parental consent, we will take reasonable steps to delete it.

A parent or guardian who believes that a child has provided personal information may contact us through our Contact page.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our websites, online store, services, technology, business practices, or legal obligations.

The updated policy will be posted on this page with a revised “Last updated” date. Your continued use of the websites after an updated policy is posted constitutes acknowledgment of the revised policy.

Contact Us

Questions, concerns, or requests concerning this Privacy Policy may be submitted through our Contact page: